Erica
Wollmering
UX Researcher
UX Researcher specializing in enterprise platforms and workflow-driven internal tools. Lead end-to-end research (discovery to concept validation to evaluative testing), translate complex business rules and data-heavy processes into actionable insights, and connect recommendations to measurable outcomes (adoption/engagement KPIs; instrumentation + dashboards). Known for strong cross-functional partnership with Product, Design, Engineering, stakeholders, and for operating independently in ambiguous problem spaces.
CORE SKILLS
- Enterprise research: complex workflows, operational execution, decision-support tools, process-driven systems
- Methods: interviews, contextual inquiry, journey/workflow mapping, moderated usability testing, surveys, diary/insight sessions
- Quant + analytics: KPI alignment, instrumentation requirements, behavioral analytics (Pendo/Tableau), SQL (foundational), Excel/Sheets
- Synthesis & storytelling: thematic analysis, sensemaking frameworks, research narratives, decision-ready recommendations
- Collaboration: stakeholder workshops, research roadmaps, Agile/iterative delivery, trade-offs across user/business/tech constraints
- Tools: Figma, Miro, Notion, Zoom, UserTesting, Dovetail/Maze (as needed), Pendo, Tableau
UX EXPERIENCE
Contract UX Researcher (Part-Time)- Early-Stage AI Startup (Stealth)
Oct 2025 - Mar 2026
- Designed and launched an exploratory survey (100+ respondents) to assess workflow pain points, problem fit, and target segments; translated findings into product opportunities.
- Synthesized open-ended and quantitative inputs into themes, opportunity areas, and decision-ready recommendations (proceed vs. re-aim) with assumptions, risks, and next-step research plan.
- Converted insights into interview guides and early positioning language to align product direction with user needs and business goals.
Beroe Inc., Program Manager - User Experience
Oct 2024 - Jan 2025
- Led discovery research and moderated usability testing to improve internal and customer- facing enterprise workflows; partnered with PM/Design/Engineering to frame questions and prioritize work.
- Facilitated stakeholder workshops to align business outcomes, user problems, constraints, and success criteria; maintained documentation of decisions, scope, and trade-offs.
- Owned Pendo analytics implementation (tracking plan/taxonomy) and defined adoption/engagement KPIs; built stakeholder-ready dashboards to complement qualitative findings and measure impact.
Beroe Inc., UX Researcher/Designer
May 2022 - Oct 2024
- Investigated complex workflows and edge cases via interviews, surveys, and collaborative process mapping; produced personas and journey/workflow maps to guide feature definition.
- Planned and executed evaluative studies (moderated usability tests, concept validation) in iterative cycles; delivered prioritized recommendations to reduce build risk and improve task success.
- Worked in Agile delivery with PMs and engineers to clarify requirements, acceptance criteria, and evaluation signals; used Figma prototypes and clear narratives to influence product decisions.
Montplaisir Studio, UX Designer (Client)
- Worked with business owner to design mobile and desktop website.
- Conducted research, defined problems, devised design solutions and tested.
OTHER RELEVANT EXPERIENCE
Wisconsin Longitudinal Study, Associate Research Specialist
Designed creative materials for academic conferences presentations, and study website. Created appealing layouts using universal design concepts. Coordinated data collection of 400+ schools, edited and coded images for replication study. Worked with research leads to condense 50 years of data.
Freelance, Film/TV Camerawoman, Photographer
Created atmospheres using lighting, composition, color, movement, depth field, and space. Solved technical problems on the fly and under pressure. Crewed on Bizarre Foods D.D., Jim Gaffigan Quality Time, Orange is the New Black, The Secret Life of Walter Mitty and many more productions.
EDUCATION
University of Minnesota
DataCamp
Designlab
UX Academy Graduate
Univ. of Wisconsin-Madison
Sociology / BA GPA 3.5
MCTC
Cinematography / A.S. GPA 3.93
TOOLS
Pendo
Figma
Adobe Creative Suite
Maze
Optimal Sort
User Testing
Typeform
Survey Monkey
Dovetail
Notion
SQL (foundational)
Excel
Tableau
SKILLS
Persona Creation
User Interviews
User Testing
Tree Testing
Card Sorting
Data Analysis
Journey Mapping
User Flows
Task Flows
Sitemaps
Wireframing
Prototyping
Documentation
AWARDS
Trewartha Undergraduate Honors Research Grant Recipient
Hollywood Internat. Moving Pict. Film Festival Best Drama, (Director of Photography)
INTERESTS
Crime Novels
Sci-fi Novels
Dogs
Gardening
Baking
Eating

