Erica

Wollmering

www.linkedin.com/in/ericawollmering

ewollmering@gmail.com

(612) 461-7902

Minneapolis, MN

UX Researcher

UX Researcher specializing in enterprise platforms and workflow-driven internal tools. Lead end-to-end research (discovery to concept validation to evaluative testing), translate complex business rules and data-heavy processes into actionable insights, and connect recommendations to measurable outcomes (adoption/engagement KPIs; instrumentation + dashboards). Known for strong cross-functional partnership with Product, Design, Engineering, stakeholders, and for operating independently in ambiguous problem spaces.

CORE SKILLS


  • Enterprise research: complex workflows, operational execution, decision-support tools, process-driven systems
  • Methods: interviews, contextual inquiry, journey/workflow mapping, moderated usability testing, surveys, diary/insight sessions
  • Quant + analytics: KPI alignment, instrumentation requirements, behavioral analytics (Pendo/Tableau), SQL (foundational), Excel/Sheets
  • Synthesis & storytelling: thematic analysis, sensemaking frameworks, research narratives, decision-ready recommendations
  • Collaboration: stakeholder workshops, research roadmaps, Agile/iterative delivery, trade-offs across user/business/tech constraints
  • Tools: Figma, Miro, Notion, Zoom, UserTesting, Dovetail/Maze (as needed), Pendo, Tableau


UX EXPERIENCE

Contract UX Researcher (Part-Time)- Early-Stage AI Startup (Stealth)

Oct 2025 - Mar 2026


  • Designed and launched an exploratory survey (100+ respondents) to assess workflow pain points, problem fit, and target segments; translated findings into product opportunities.
  • Synthesized open-ended and quantitative inputs into themes, opportunity areas, and decision-ready recommendations (proceed vs. re-aim) with assumptions, risks, and next-step research plan.
  • Converted insights into interview guides and early positioning language to align product direction with user needs and business goals.


Beroe Inc., Program Manager - User Experience

Oct 2024 - Jan 2025


  • Led discovery research and moderated usability testing to improve internal and customer- facing enterprise workflows; partnered with PM/Design/Engineering to frame questions and prioritize work.
  • Facilitated stakeholder workshops to align business outcomes, user problems, constraints, and success criteria; maintained documentation of decisions, scope, and trade-offs.
  • Owned Pendo analytics implementation (tracking plan/taxonomy) and defined adoption/engagement KPIs; built stakeholder-ready dashboards to complement qualitative findings and measure impact.


Beroe Inc., UX Researcher/Designer

May 2022 - Oct 2024


  • Investigated complex workflows and edge cases via interviews, surveys, and collaborative process mapping; produced personas and journey/workflow maps to guide feature definition.
  • Planned and executed evaluative studies (moderated usability tests, concept validation) in iterative cycles; delivered prioritized recommendations to reduce build risk and improve task success.
  • Worked in Agile delivery with PMs and engineers to clarify requirements, acceptance criteria, and evaluation signals; used Figma prototypes and clear narratives to influence product decisions.


Montplaisir Studio, UX Designer (Client)


  • Worked with business owner to design mobile and desktop website.
  • Conducted research, defined problems, devised design solutions and tested.

OTHER RELEVANT EXPERIENCE

Wisconsin Longitudinal Study, Associate Research Specialist
Designed creative materials for academic conferences presentations, and study website. Created appealing layouts using universal design concepts. Coordinated data collection of 400+ schools, edited and coded images for replication study. Worked with research leads to condense 50 years of data.

Freelance, Film/TV Camerawoman, Photographer
Created atmospheres using lighting, composition, color, movement, depth field, and space. Solved technical problems on the fly and under pressure. Crewed on Bizarre Foods D.D., Jim Gaffigan Quality Time, Orange is the New Black, The Secret Life of Walter Mitty and many more productions.

EDUCATION


University of Minnesota

DataCamp


Designlab

UX Academy Graduate


Univ. of Wisconsin-Madison

Sociology / BA GPA 3.5


MCTC

Cinematography / A.S. GPA 3.93

TOOLS


Pendo

Figma

Adobe Creative Suite

Maze

Optimal Sort

User Testing

Typeform

Survey Monkey

Dovetail

Notion

SQL (foundational)

Excel

Tableau


SKILLS


Persona Creation

User Interviews

User Testing

Tree Testing

Card Sorting

Data Analysis

Journey Mapping

User Flows

Task Flows

Sitemaps

Wireframing
Prototyping

Documentation

AWARDS


Trewartha Undergraduate Honors Research Grant Recipient


Hollywood Internat. Moving Pict. Film Festival Best Drama, (Director of Photography)

INTERESTS


Crime Novels

Sci-fi Novels

Dogs

Gardening

Baking
Eating